If you are not completely satisfied with any aspect of the service you have received please contact:
Customer Services Supervisor
Communication Workers Friendly Society Limited
150 The Broadway
London
SW19 1RX
England
Tel: 0800 064 0654
You can also send your complaint by email to complaints@cwfs.co.uk
If your complaint is not dealt with to your satisfaction you can refer it to:
The Financial Ombudsman Service (FOS)
South Quay Plaza
183 Marsh Wall
London
E14 9SR
England
Tel: Helpline: 0845 080 1800
Tel: Switchboard 020 7964 1000